
Allen Gibson
BA
Mathematics
Denison University
MS Mathematics
Case Institute of Technology
PhD Statistics
Virginia Polytechnic Institute
Instructor,
Stillman School of
Business, Seton Hall University
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My current role is instructor of statistics at the Stillman School of
Business, Seton Hall University. It is one of the most rewarding
and enjoyable experiences I have ever had. Teaching was always my
preferred vocation, but I entered the teaching profession after a
30-year career in business. I certainly wouldn’t recommend this
path to everyone who wants to teach, but I think the experience has
made me a much more effective teacher!
While completing my Ph. D. dissertation, I followed the advice of my
advisor to gain some practical experience before entering the teaching
profession. I began my business career at Bell Laboratories
developing applications to telephone company plant. For example,
I modeled field operations using Semi-Markov processes in order to
evaluate the effectiveness of changes to the way operations were
conducted. Together with two of my colleagues, a linear
programming algorithm was developed to determine the conditions under
which it most economical to increase the size of telephone facilities
instead of prolonging the life of the facilities by continually making
costly rearrangements. I was rewarded professionally by the
publication of several papers in these subjects. The most
valuable “life” lesson during this period was learning to communicate
effectively with people in management and other disciplines such as
engineering.
Subsequently, I transferred to AT&T where my initial assignment
involved demand forecasting for AT&T long-distance services.
My job was to analyze the potential demand and revenue impact of a
planned major tariff restructure. I developed several
probabilistic demand models that combined both market research and time
series models to determine the likely demand impacts. It was
particularly rewarding to participate in the large team effort to
recommend a new rate structure. The most rewarding experience,
however, came several years after the work was completed. In
trying to explain unusual changes in AT&T’s demand patterns, it was
discovered that the changes were exactly the ones that my model had
predicted several years earlier!
While enjoying my work at AT&T, I was forced to confront a decision
that faces many professionals: whether to continue doing the
professional work I was trained for and loved, or to accept the
opportunity to develop as a technical manager. I chose to become
a manager, my first responsibility being to manage a group of about 20
people responsible for market research and forecasting for AT&T’s
new data communications services. The remainder of my career was
spent supporting the technical work of others instead of doing my own.
Upon retirement from AT&T, I was very fortunate to enter college
teaching. Although difficult at first after my long absence from
academics, the experience has been extremely satisfying. I enjoy
the interaction with students and feel like I have more to contribute
due to my business experience. I have also become aware of the
potential for more collaboration between business and academia.
As a step in this direction, I am editor of an annual volume of faculty
abstracts entitled Publications of
New Jersey’s Business Faculty. The publication is
supported by the New Jersey Business and Industry Association whose
membership includes most New Jersey businesses.
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