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Webinar FAQ

Requesting a Webinar

How do I/my organization request the webinar service offered by the MAA?

It's easy! Simply complete this form.

How are webinars chosen and scheduled?

Can I request again if my initial request is denied?

How soon will I hear after submitting my request?


Using Zoom Webinars as an Attendee

Where can I ask questions?

The webinar moderator or presenter will indicate their preference for where questions should be asked - usually the Chat or Q&A function.

Can you see/hear me?

No. Attendees are automatically muted and their video disabled upon joining a webinar. The host may elect to grant permission for attendees to unmute themselves, but this at the discretion of the host and presenters, and often determined by the size of the webinar.

I have a great resource about this topic! How can I share it with the other attendees?

You can post a link to the resource in the chat. Please be sure you select “All panelists and attendees” in the “To:” field on chat though in order for all attendees to be able to see what you write.

Can I get a certificate of attendance/letter of participation for this webinar?

Not all of our webinars have certificates/letters available. If they do, the host or moderator will indicate that at the beginning of the webinar. If they are provided, then you must request one by emailing within 48 hours of attending the webinar. We are not able to offer certificates or letters to those who attend the webinar for less than 30 minutes, or for those who watch the recording only.

Is this webinar being recorded?

Most of our webinars are recorded. If so, the webinar recording policy will be posted at the beginning of the webinar and Zoom will notify all attendees when recording begins.

How can I get the link to the recording?

The link to the recording will be emailed to all those who register for the webinar. Please check the email you used to register for the webinar about 48-72 hours after the webinar.

What if I don’t want to be recorded?

Please view the recording instead of the live webinar if you do not want to be recorded, OR if you do not post anything to the chat or answer any polls, the only thing that Zoom will record is the name & email you used to register and how long you were in the webinar.


Using Zoom Webinars as a Panelist

I’ve been in so many Zoom meetings by now - what’s the difference?

The main difference between Zoom meetings and Zoom webinars is how Zoom categorizes attendees. In the webinar function, panelists have different permissions than attendees. Panelists can: screenshare, give remote control access of their screenshare to the host, have their camera on or off, mute and unmute themselves, and chat privately to other panelists. Attendees can view and hear the webinar, but cannot unmute themselves or turn their video on without special permission from the host. Attendees can use the chat, Q&A, and answer polls. Panelists are an access link to the webinar that is for them specifically, and should not be shared with others.

How do I share my screen?

There is a button at the bottom of the Zoom window (usually green) that you can click on and then select which screen you would like to share. From this button you can also use the whiteboard function. During your webinar rehearsal that the MAA will schedule, you will be able to test your screenshare in order to establish which option is the best for you (given your monitor size, number of monitors, etc.).

Do I have to use the MAA’s Webinar Slide Template?

Yes - we do ask all panelists to please use the slide template provided to them. It is available as both Google Slides and MS Powerpoint files. If you already have created slides, we ask that you please transfer the content into the MAA Template. The template includes a variety of slide layouts for various content types, and a blank slide for large images.

I have a video I’d like to use in my presentation. How can I do that?

We have found there to be errors when playing videos over Zoom webinars due to the variety of attendee internet speeds. Often the sound and video get out of sync, or the video doesn’t work at all. If it is absolutely essential to your presentation, please work with the MAA during your webinar rehearsal to find a way to best optimize your video content for webinars.